Privacy Policy

1. WHO WE ARE

Street King Auto ("we") operates this website and is the responsible party for the personal information described below, as required by the Protection of Personal Information Act (POPIA). Our information officer can be reached at support@streetkingauto.co.za.

2. WHAT WE COLLECT

• —Your name, email address, phone number and delivery address.
• —Order details — the parts you bought, your order number and your vehicle's make, model, year or VIN.
• —Payment references from our payment provider. We never see or store your card number.
• —Basic technical information such as your browser type and the pages you visit on the site.

3. WHY WE USE IT

• —To process, pay for, dispatch and deliver your order.
• —To send you order and delivery updates.
• —To answer your questions and handle returns, warranty claims and quotes.
• —To prevent fraud and meet our tax and accounting obligations.

4. WHO WE SHARE IT WITH

We share only what is needed to fulfil your order: the supplier shipping your part (your name, delivery address and contact number), the courier delivering it, and our payment provider processing the payment. Some suppliers are based outside South Africa, so your delivery details may be transferred cross-border for that purpose. We do not sell your personal information to anyone.

5. HOW LONG WE KEEP IT

Order and invoice records are kept for at least five years, as required by tax law. Marketing and enquiry details are kept only as long as needed for the purpose they were collected.

6. YOUR RIGHTS

You may ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email support@streetkingauto.co.za and we will respond within a reasonable time. If you are unhappy with our response you may complain to the Information Regulator of South Africa.

7. SECURITY

We use secure, encrypted connections and limit access to your information to the people who need it to run your order. No system is perfect, so please use a strong password if you create an account.

8. COOKIES

We use cookies and local storage to keep your shopping cart and to understand how the site is used. You can clear them at any time in your browser settings.