Delivery & Returns

1. DELIVERY TIMES

Parts are shipped directly from our suppliers, so delivery times depend on which supplier holds the part. Most orders are delivered within 3–7 working days in South Africa. If a part is on backorder we will contact you with an updated estimate before shipping.

2. DELIVERY AND TRACKING

You will receive a tracking number as soon as your order is dispatched. Please make sure your address and phone number are correct at checkout — re-delivery after a failed attempt may be charged. Check your parcel on arrival.

3. DAMAGED OR INCORRECT PARCELS

• —Report damage, shortages or the wrong part within 48 hours of delivery.
• —Send photos of the part and the packaging to support@streetkingauto.co.za, with your order number.
• —Do not fit the part before reporting it — fitting may void your right to return.

4. RETURNS

Unused parts in their original packaging can be returned within 7 days of delivery. We refund the part price less the actual courier cost both ways.

• —Electrical and electronic parts cannot be returned once they have been connected or fitted.
• —Special-order and imported parts cannot be returned unless they are faulty or were supplied incorrectly.
• —You need your order number and proof of purchase.

5. WARRANTY CLAIMS

Parts carry the manufacturer's warranty, and in addition you have the rights given to you by the Consumer Protection Act, including the implied 6-month warranty against defects. Warranty claims require the part to have been fitted by a qualified technician. Wear-and-tear items such as brake pads, filters, wipers and clutches are not covered for normal wear.

6. REFUNDS

Approved refunds are paid back to the original payment method — or by EFT for cash-on-delivery orders — within 5–10 working days of the returned part being received and checked.

7. HOW TO START A RETURN

Email support@streetkingauto.co.za with your order number, the part number, and a short description (photos help). We will send you return instructions and a courier reference. Please do not send parts back without a return reference.